Effective Date: 18 June 2024
1. Introduction
Thank you for shopping at Allyca.com. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders. Please review this policy carefully to understand our shipping practices.
2. Shipping Locations
- Domestic Shipping: We currently ship to addresses within India. We do not offer international shipping at this time.
3. Shipping Methods and Costs
- Standard Shipping: We offer standard shipping for all orders. The shipping cost is calculated based on the weight and dimensions of the items in your order and your delivery location. The shipping cost will be displayed at checkout.
- Free Shipping: We may offer free shipping promotions on orders that meet specific criteria. Details of such promotions will be clearly mentioned on our website.
4. Order Processing Time
- Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Cut-off Time: Orders placed after [specific cut-off time, e.g., 3 PM] will be processed the next business day.
5. Delivery Time
- Standard Delivery: Typically, delivery takes 5-7 business days from the date of shipment. Delivery times may vary depending on your location and external factors beyond our control.
- Delivery Delays: While we strive to deliver your order within the estimated time frame, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or logistical issues.
6. Order Tracking
- Tracking Information: Once your order has shipped, you will receive an email notification with the tracking number and a link to track your package.
- Tracking Updates: You can track the status of your delivery through the carrier’s website using the tracking number provided.
7. Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a physical address for delivery.
- Remote Areas: Delivery to remote areas may take longer than the standard delivery time. Additional charges may apply for deliveries to certain remote locations.
8. Delivery Issues
- Incorrect Address: Please ensure that the shipping address is correct at the time of checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
- Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue as quickly as possible.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
- Email: care@allyca.com